Location: A Dunkin' Donuts drive-thru
Speaker: Hello! How can I help you?
Me: Hi. I'd like a medium hazelnut iced coffee with regular cream and no sugar.
Speaker: Ok, that's a medium hazelnut iced coffee with regular cream and extra-extra sugar.
Me: You've got everything right except the sugar--no sugar.
Speaker: Melt the sugar?
Me: Regular cream ONLY.
Ugh.