tag:blogger.com,1999:blog-21880954.post5791908564483307036..comments2023-10-28T05:19:39.788-05:00Comments on Spark of Madness: Leave Me Alone, Loyalty Cardspilgrimchickhttp://www.blogger.com/profile/13808106043964544413noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-21880954.post-69764357177619469452012-03-14T08:43:38.255-05:002012-03-14T08:43:38.255-05:00According to Me: I always dread calling up either ...According to Me: I always dread calling up either the bank or a credit card company because I know no matter what I called about, I am going to get solicited to upgrade something or take advantage of this offer, etc. Sometimes, I just want to know my balance.pilgrimchickhttps://www.blogger.com/profile/13808106043964544413noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-66444945538573306242012-03-14T08:32:12.063-05:002012-03-14T08:32:12.063-05:00I agree, sometimes you just want to shop and go! I...I agree, sometimes you just want to shop and go! I have the same problem with the my bank and mobile phone company continually calling me with so called offers I don't want!The World According To Mehttps://www.blogger.com/profile/06877147634501360129noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-68870801715092490922012-03-14T06:49:45.504-05:002012-03-14T06:49:45.504-05:00We have a loyalty card at the pet supply store. It...We have a loyalty card at the pet supply store. It felt a bit special when they upgraded us to the Gold card. The only difference was the colour of the card, but that was enough to suck us in!Forever Fosterhttps://www.blogger.com/profile/16629913777113947118noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-74794184066680207802012-03-12T18:55:07.346-05:002012-03-12T18:55:07.346-05:00Kim: Welcome!
Pearl: I completely agree with you-...Kim: Welcome!<br /><br />Pearl: I completely agree with you--they should be working a lot harder to keep us coming back.<br /><br />Hairdresser: Amazing--there really is such a thing as a set of directions about how to overcome objections? "Because I said so" truly should say it all. I wonder what the lists say about that.pilgrimchickhttps://www.blogger.com/profile/13808106043964544413noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-82990923914830495282012-03-12T16:29:29.502-05:002012-03-12T16:29:29.502-05:00When I used to work in retail stores that had them...When I used to work in retail stores that had them I was actually appalled by the training materials that they provided in the form of lists of "objections, and how to overcome them." I recognize these efforts now that I'm just a customer at these same stores and I find it AWFUL to be treated with such aggression in the form of employees flat-out combatting me when I decline their stupid cards. It's awful that companies will literally teach their employees to argue. My old response to "you don't want a card? Why not?" used to be a very paternal "BECAUSE I SAID SO," but lately I've converted to a response that has been lifted directly from information provided in training materials: "I do not want a loyalty card because statistically customers that have them spend more and I do not want to spend more at your store." <br />The worst is the CREDIT CARDS! One thing I was always bad at was trying to open credit cards. I can not in good conscience tell people that they need to open store cards knowing that it means I'll inevitably be paying for those peoples' bankruptcy later. Ugh. <br /><br />Great blog, by the way, I saw you over at the Bitchy Waiter :)Confessions from the Hairdresserhttps://www.blogger.com/profile/02842312509726571631noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-81469990319213241292012-03-12T15:56:51.339-05:002012-03-12T15:56:51.339-05:00I feel the same way. I don't patronize any st...I feel the same way. I don't patronize any store often enough to care about getting 30 cents off something the next time I'm in. There's not enough room in my purse to also start carrying "loyalty" cards. They want me to be loyal, THEY can keep track of me!<br /><br />"Upselling" is amongst my peeves. "Would you like fries?" If I wanted them, I would've ordered them, but I suppose enough people say "Sure. Why not" for it to now be a part of the job description.<br /><br />PearlPearlhttps://www.blogger.com/profile/05261369905176088917noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-80589979617130065352012-03-12T09:47:19.451-05:002012-03-12T09:47:19.451-05:00Right on the nose!
Years and years and centuries ...Right on the nose!<br /><br />Years and years and centuries ago, I worked drive-though in a very popular fast-food restaurant. We were expected (and sometimes "graded") to suggestive sell at least one item on every order. I always felt the customers were going through drive-through because they were in a hurry, not so they could be pushed into buying more than they already knew they wanted.<br /><br />So I'm very glad to hear I may have been right, because I rarely, rarely ever suggested any more than what the customer ordered!Snowcatcherhttps://www.blogger.com/profile/06360228352528558176noreply@blogger.comtag:blogger.com,1999:blog-21880954.post-67427574906772463682012-03-11T19:31:53.612-05:002012-03-11T19:31:53.612-05:00Hi! I found your blog in a round about way through...Hi! I found your blog in a round about way through Darla Sue Dollman's Wild West History blog. I guess your title resonated with me! I'd like to follow along for a while if that's ok.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-21880954.post-10186473732027136192012-03-11T09:14:59.798-05:002012-03-11T09:14:59.798-05:00This is absolutely as it is. It has the ring of tr...This is absolutely as it is. It has the ring of truth throughout.Dave Kinghttps://www.blogger.com/profile/08430484174826768488noreply@blogger.com